Desk Factory Seconds Product FAQs

Do you accept returns?

Seconds or B-Grade items

Only regular items may be refunded, unfortunately seconds and b-grade items cannot be refunded as they were by nature sold as seconds and with defects at a reduced price point.

To read our full returns and refunds policy click here.

What makes our birch ply special?

We've selected the finest sustainable birchwood ply to craft our products.

What are the color options?

Taking inspiration from nature and this gorgeous natural material.

Satin Birch:

The natural Birch look a super smooth, scratch-resistant, heat-resistant, and hard-wearing surface finish.

The finishes are heat-applied melamine, similar to a kitchen worktop surface. It finish is clear, leaving an exposed wood grain pattern and a hard-wearing surface on top.

Which forms of payment do you accept?

We accept payments via credit cards using Shop Pay, G Pay, PayPal and AfterPay.

Where do you ship to?

We offer free shipping to your door to the 48 contiguous United States.
We can ship orders to Hawaii, Alaska, and Puerto Rico for an additional cost. Email us with your address to get a quote at sales@workfromhomedesks.com.

How quickly will I receive my desk once I place an order?

We dispatch desks by the next business day upon order. UPS or FedEx Ground are our default shipping options, which are included in the price of the desk. Both currently take between 3-10 days for 95% of orders. Please allow around two weeks for delivery.

What makes this desk sustainable?

Sustainability is at the heart of what we do, and it all begins with material selection.

We only use the highest-quality, low formaldehyde, EPA certified birchwood ply to create our desks and accessories.

It's important to us that environmental and social responsibility is involved in sourcing our materials and that raw wood comes from sustainably managed forests with legal logging operations.

Birchwood as a material is known for its superior strength, which means we're able to craft an end product that's built to last.

Innovative design helped us create a product that minimized material wastage and reduced the amount of energy we used.

From the initial prototype through to the final WFH Desk product, we managed to achieve a 50% reduction on our energy consumption and a 30% reduction in material waste.

Thanks to sustainable design, we have reduced the number of offcuts we put in the dumpster and the amount of energy we use.

Desk Factory Seconds Product FAQs

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