FAQs
Where are your desks made?
Until January 2024 all of our products were made in America. Now, they’re made by our team in New Zealand. Our WFH desks and accessories are shipped from our manufacturing space in Cambridge, NZ, across the Pacific to our Torrance, CA office and warehouse in America. These days our USA manufacturing team is once again focused on making Fiasco Cases that was our original company before the pandemic.
What are work from home desks made from?
Our desks are made from 3/4” high-quality furniture grade, birch plywood. EPA certified for low emissions, it is strong, sustainable, and environmentally friendly.
Pricing
We want to offer you the best value we can and a choice. After all, freedom of choice is what America was founded upon. We have chosen to provide you with a choice in the desk market. We have decided to make our desks from high-quality furniture grade birch plywood rather than particle or fibreboard made offshore. If we were a big box retailer, the cost to get you to read our FAQ page would be a lot less :) Our prices also include shipping to your door. We have chosen to offer you an excellent desk at the best price point we can. So you can get back to work ergonomically, sustainably, productively and simply at home.
What parts does the desk come with?
Click on the product photos on our desk pages to get in-depth information about each specific product.The original WFH Desk comes with 1x Back triangle, 2x Sides, 1x Desktop, 1x Back shelf (two pieces/split in middle), 1x Cable Tray, 7x Keys
What are the assembled desks dimensions?
Click on the product photos on our desk pages to get in-depth information about each specific product. The original WFH Desk is 35 inches wide, 23.5 inches deep, and 47.25 inches high. There is a photo with overlaid dimensions in product photos.
Can you change the height of the desk?
Yes! We designed this desk to let you set up the desk to the height that works best for you sitting or standing. It is easy to change it to another height setting, but you need to clear your desk to do it. Changing desk height takes 1-2 minutes when clear. Check out the video below to see someone adjusting our desk between heights. It is not as fast as an electric sit-stand desk, but it is a lot more modular than an electric sit-stand desk.
WFH Desk & Accessories
Is the desk sturdy?
Yes! Our team live and breathe design and engineering. Check out our covid story for details on that but rest assured that we make quality products that are sturdy, robust, and stable. Check out our product reviews to hear what our customers say as well.
How much weight can the desk and accessories support?
The desktop will easily handle 100 pounds of weight, and the accessories can handle 40 pounds each. Some accessories can handle up to 100lb also.
Where do you deliver to?
We currently only offer free shipping to the continental United States. We can ship orders to Hawaii, Alaska, and Puerto Rico for an additional cost. Email us with your address to get a quote.
How quickly will I receive my desk once my order is place?
We typically dispatch desks within 1-4 business days upon order. UPS or FedEx Ground are our default shipping options, which are included in the price of the desk; both are currently taking anywhere between 3-10 days for 95% of orders. Please allow around two weeks for delivery.
What is the purpose of the small shelf that sits under the main table shelf?
It is our cable management tray. It is optional and can be removed if you wish to use the desk at the lowest two seated positions.
How do I use the smaller wedge keys that comes with the laptop wing and monitor stand?
As you push a key into a slot, wiggle the laptop wing or monitor stand with your other hand, and the key will tighten it up more as it pushes down further.
Do you ship overseas?
We don’t currently ship orders overseas, including to foreign APO addresses.
Do you make other pieces of furniture?
We have in the past but are not currently. Please like our Facebook page for updates of new products and let us know what kind of furniture you are interested in via email sales@workfromhomedesks.com so we can add them to our ideas board.
Which payment options do you accept?
We offer 'Buy Now, Pay Later' payment options via Afterpay, Affirm and Klarna, which allow you to spread the cost of your purchase over time.
With Afterpay you make your first payment installment today and then pay off your purchase over the next six weeks.
With Klarna, you can split your purchase into 4 interest-free payments.
With Affirm, you can choose from two options:
- Pay in 4: You can pay for your purchase across four interest-free payments every two weeks.
- Monthly payments: Perfect for larger purchases. Monthly installments and no hidden fees - what you see is what you pay.
Simply add what you want to the shop cart, and select the Afterpay, Klarna or Affirm payment option at the checkout to pay with either of these methods.
Please note: To complete your purchase, you'll have to register an account with Afterpay, Klarna and/or Affirm if you don't have one already.
Click here to visit the Afterpay website, here for the Klarna website, or here for the Affirm website for more details.
We also accept payments via credit cards and Shop Pay, G Pay, and PayPal.
Refunds & Returns
Read our full policy.
https://workfromhomedesks.com/pages/returns-and-refunds
Quality & Workmanship - 3 Year Warranty
We stand behind the quality and workmanship of our products and their materials. If it warps, cracks, breaks, doesn't hold weight or has defects - up to three years after your purchase - we'll replace your items for free.
Does the desks have any varnish or sealing type of finish to make it water-resistant?
Yes, the desks has a clear coat on it that helps make it water-resistant.
Do you use low formaldehyde plywood?
Yes! Our desks are made from very high-quality birch plywood, which is low in formaldehyde and meets EPA & CARB Phase 2 standards using E0 and E1 glues, thus meeting the highest current standard for formaldehyde admissions. As a reference the plywood meets the following official standard TSCA-CARB-2019-08-19-03. ln accordance with the provisions of Third Party Certification required within US EPA TSCA Title VI - 40 CFR Part 770 - Formaldehyde Emission Standards for Composite Wood Products and the Final Regulation Order of Airborne Toxic Control Measure (ATCM) to Reduce Formaldehyde Emission from Composite Wood Products -§ 93120 - 93120.12, title 17, California Code of Regulations - by the California Air Resources Board (CARB). We know from our own research that it comes from highly regarded plywood manufacturers who seek to meet the highest current standards for plywood production. We have obtained their testing and conformity certificates as part of our ongoing commitment to product quality.
Want to connect with us?
The live chat on our website is monitored by real people in our own team most hours of the day (8am-11pm PST, weekdays). We check it at random over the weekends. We recommend you contact us there as someone is usually on duty. Alternatively send us an email: sales@workfromhomedesks.com For the sake of transparency you can also contact us on 323 325 2026 if required, please note this will put you through to our parent company Fiasco Cases, with someone there being able to help. Please use Chat or email in the first instance.